If the address provided to us upon checkout matches the exact address we shipped your order to and your tracking reads as successfully shipped, it is the sole responsibility of the courier to deliver it to you. We are not responsible for lost or stolen packages and you should contact your local post office should any problems arise. Tip: if you're not going to be home during delivery hours, we suggest calling the courier and asking them to hold your package at a local post office for pick up to prevent it from being lost or stolen.

Snackse does not hold or accept responsibility for packages that have been reported as delivered by the carrier. We do not issue refunds or credits for packages that the carrier confirms as being delivered.

Snackse only ships within Canada and the United States at this time.

Snackse ships products within 2 business days of receiving an online order. We make no guarantees and will accept no liability for a longer shipping time frame.

Once the order has been processed, we will send you a shipping confirmation notification including the package tracking number.

Shipping rates are based on total order weight and location of buyer. These rates are subject to change without notice.

All pricing, taxes, shipping rates, etc are listed and executed in Canadian and U.S. Dollars.

Shipping to Canada

We ship most packages to Canadian Provinces, excluding NT, YT, and NU. We have the right to cancel any order at any time with a full refund.

Shipping to the United States

We ship most packages to the 48 Contiguous States in the US. We have the right to cancel any order at any time with a full refund.

Temperature and Damages

Snackse will accept no liability for damaged products due to weather or shipping damage. Chips specifically are especially susceptible to shipping damages.